PRIVACY POLICY

Privacy Policy

Firefly values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our videography and photography services or visit our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, business details, and payment information when you book our services.

  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

  • Media Data: Images and videos taken as part of our service provision.

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our services.

  • Process bookings and payments.

  • Communicate with you regarding your projects and inquiries.

  • Comply with legal obligations.

3. Data Sharing & Third Parties

  • We do not sell or rent your personal data.

  • Your information may be shared with third-party service providers (such as payment processors) to facilitate transactions.

  • We may disclose information when required by law or to protect our rights.

4. Data Security

We take appropriate measures to safeguard your data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure.

5. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing where applicable.

  • Opt-out of marketing communications.

To exercise these rights, please contact us at hello@firefly.studio

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience. You can adjust your browser settings to refuse cookies if preferred.

7. Policy Updates

Firefly reserves the right to update this Privacy Policy at any time. Continued use of our services implies acceptance of any changes.

For any questions regarding this Privacy Policy, please contact us at hello@firefly.studio

Thank you for trusting Firefly with your personal data.